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Welcome to SADIXCO. These Terms and Conditions (“Terms”) govern your use of our website www.sadixco.com (“Website”) and the purchase of products from our e-commerce platform. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Definitions

  • “You” or “Your”: Refers to the user or customer accessing the Website or purchasing products from SADIXCO.
  • “We,” “Us,” or “Our”: Refers to SADIXCO, including its affiliates and subsidiaries.

2. Use of the Website

2.1 Eligibility
To use our Website, you must be at least 13 years old or have the consent of a parent or guardian. By using our Website, you represent and warrant that you meet these requirements.

2.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

2.3 Prohibited Activities
You agree not to engage in any of the following activities:

  • Using the Website for any unlawful purpose or in violation of any applicable laws.
  • Impersonating any person or entity or falsely stating or misrepresenting your affiliation with any person or entity.
  • Transmitting harmful or malicious code or engaging in any activity that could damage or disrupt the Website.

3. Products and Orders

3.1 Product Information
We strive to ensure that the descriptions and images of our products are accurate. However, we do not guarantee that the information on the Website is complete, reliable, or error-free.

3.2 Pricing and Availability
Prices are subject to change without notice. We reserve the right to modify prices and availability of products at any time.

3.3 Order Acceptance
All orders are subject to acceptance by us. We may refuse or cancel an order for any reason, including but not limited to product availability, errors in product information or pricing, or if we suspect fraudulent activity.

4. Payment

4.1 Payment Methods
We accept various payment methods as specified on our Website. By providing payment information, you authorize us to charge the total amount of your order to your payment method.

4.2 Security
We use secure payment gateways to process transactions. Your payment information is handled in accordance with our Privacy Policy.

5. Shipping and Delivery

5.1 Shipping Costs
Shipping costs are calculated based on the delivery location and are displayed at checkout. Shipping an order consists of packaging, pickup and the transit involved in shipping. Packaging and pickup can take 1-3 days excluding holidays.

  1. Free/Standard delivery takes about 4-10 business days for delivery from the date of pickup.
  2. Delivery Partners takes about 2-4 business days for delivery from the date of pickup.

The actual shipping time varies based on destination location, We ship from Lucknow.
You can see the expected delivery date on the tracking page once the order is shipped but keep in mind that this is just an approximation. The expected time shown on tracking page of courier service can change.

If there is time constraint in product delivery, please either order at a later date or order but ask to ship later.

Please note that there can be unexpected delays sometimes, any cancellations request by buyer due to this will be chargeable as per cancellation policy.

As all the couriers used by us are 3rd party, we don’t have much control over them, but we do try our best to get the delivery done without any issues.

5.2 Delivery Times
We make every effort to deliver your order within the estimated time frame. However, delivery times are not guaranteed and may vary based on factors beyond our control.

5.3 Risk of Loss
Risk of loss or damage to the products passes to you upon delivery.

6. Returns and Refunds

6.1 Return Policy
Please refer to our Refund and Returns Policy for information on how to return products and obtain refunds.

6.2 Refund Process
Refunds are processed in accordance with our Refund and Returns Policy. We aim to complete refunds within a reasonable time frame.

7. Intellectual Property

7.1 Ownership
All content on the Website, including text, graphics, logos, and images, is the property of SADIXCO or its licensors and is protected by intellectual property laws.

7.2 Use of Content
You may not reproduce, distribute, or create derivative works based on our content without our express written permission.

8. Limitation of Liability

8.1 No Warranty
Our Website and products are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not guarantee the accuracy, reliability, or completeness of the Website or its content.

8.2 Limitation of Liability
To the maximum extent permitted by law, SADIXCO shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website or the purchase of products.

9. Indemnification

You agree to indemnify and hold harmless SADIXCO, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your use of the Website or your breach of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in India.

11. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

Sadixco,
632/113/1 Ismail Ganj,
Lucknow, Uttar Pradesh
India – 226010

sadixco1029@gmail.com
+91 – 6386286441

12. Miscellaneous

12.1 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12.2 Entire Agreement
These Terms constitute the entire agreement between you and [Your Store Name] regarding your use of the Website and supersede any prior agreements or understandings.

Thank you for choosing SADIXCO. We appreciate your business and are committed to providing you with a positive shopping experience.

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